City of Waco Landfill - Woodway

⭐⭐⭐⭐⭐ I recently had the pleasure of working with Knowater Roofing and I cannot recommend them highly enough! From start to finish, the entire experience was outstanding. Their professionalism, attention to detail, and commitment to quality were evident in every aspect of the project. The team was incredibly knowledgeable and took the time to explain all of our options, ensuring we made an informed decision. They provided a detailed, transparent quote and stuck to it, with no hidden fees or surprises. The crew arrived on time and worked diligently, demonstrating exceptional craftsmanship and care. Not only did they complete the job ahead of schedule, but they also left our property spotless, going above and beyond to clean up any debris. The new roof looks fantastic and has greatly improved the curb appeal of our home. We have already noticed a difference in energy efficiency, which speaks to the quality of the materials and the installation. Overall, Knowater Roofing exceeded our expectations in every way. If you're looking for a reliable, skilled, and customer-focused roofing company, look no further. Thank you, Knowater Roofing for your outstanding service and exceptional work!

Great communication with Luke! We were able to come up with a plan in advance and quickly get it done once we knew when my solar panels were removed. He even helped me work with my insurance company to get everything paid for. I really appreciated Luke making it easy when I had to coordinate everything while I was out of state. Thanks!!

After the April 2022 (year has been corrected from original post) hailstorm in Salado, we entered into a contract for residential roof replacement with Knowater Roofing. Knowater provided an estimate of $25,500, but wanted a $15,000 down payment before materials were even delivered onsite. Owner assured us that it was not uncommon for roofing companies to request a 50% down payment. He was asking for a 60% down payment! After seeing that the Texas Department of Insurance website cautions consumers to be wary if a contractor asks for a large or full down payment, we should have run from this company then. But foolishly, I liked the idea of using a local, veteran-owned company. I told owner Luke that I would only pay $4,000 down payment, which he agreed to. Company started removing the old roof on July 1st, 2022 (year has been corrected from original post). I noticed when I got home from work that afternoon the roofers were installing the new synthetic underlayment over the original underlayment. I inquired about this method because I work in the construction industry and hadn't seen that done before. I was told by an employee that this was the way it was done now. This concerned me because how could they possibly inspect the roof condition without removing the existing felt, but I didn't want to slow the installation process of my new roof, especially with the threat of rain. The installation instructions for Owens Corning ProArmor Synthetic Underlayment state that it "should be applied to a properly prepared dry deck..." I contacted Owens Corning and was told that any incorrect installation would void my warranty. When Luke originally inspected our roof, he commented that flashing was not done correctly by the builder and that he would "fix that." When roofers completed the job on July 5th, Knowater Roofing representative called to advise they were sending someone over that evening to pick up the remaining payment for the job. Seemed very unprofessional to do that without the company owner or representative coming onsite to do a walk-around inspection of job completion. Had they done that, they would have known that I was not pleased with the flashing they installed and that job was not completed. They either failed to install flashing, or where they did, it was shoddy work (see attached photo). Luke shows up and I explain I am not going to pay him in full until all work was completed. Even after I showed him the poorly-installed flashing, he was argumentative with me and made a point to loudly insult me while he was talking on the phone with someone else. Very unprofessional! Flashing was corrected the following day and we then realized that shingles had been installed over our dryer vent. Thank goodness we noticed; this error could have caused a devastating fire. Knowater was apologetic for this mistake and corrected the problem the following day. While I am pleased with the product and how the shingles look on my house, my advice to any prospective customer is to put your expectations in writing when you sign a contract with this company. Make a note of all vents so they don't erroneously get covered up. Also, after the installation, I realized there was damage to my gutters and a window screen. When company provided the original estimate, I was told I would be refunded $1,500 to help offset my deductible...no surprise, that didn't happen, company acted like that conversation never occurred.

I had a flood in my house from a busted pipe and my house flooded and I called dryit services and they were out there within an hour. Mercy and Aaron were amazing. They walked me through. Every step told me what needed to happen. I’ve never had this happen, nor have I gone through they were very helpful definitely five star. I will give them review and continue to work with them. They are the best company.

We had a great experience with Dry It. They were very kind and helpful over the phone. When Aaron came to our house he was really informative and helpful. Great experience.

I had Fix it! Services come out to our home to assess some water damage we had from recent flooding, their technician Nancy got us taken care of very quickly and I was highly satisfied with the work. They were very professional and affordable. I would recommend

Knowledgeable and trustworthy. Pricing is unmatched for the quality. Would recommend Jason to my closest friends and family without hesitation.

JR Plumbing came out to my house in Hillsboro and tested my water meter after I received an abnormal bill. And they helped me out in testing my water meter.

Exceptional service! Will definitely use again.

Hardworking...organized safe.... Fast .. friendly affordable... trustworthy and won't settle for less!✔️ ❤️ …

Exellente people !!

Excellent

Thank you Itasca Sand and gravel. I was so worried about my driveway with the the rain and bad weather coming. This morning when I contacted you I did not expect that within 3 hours the material for the driveway would be already set delivered, and you also sent someone to spread it out for me. Your price, attention was perfect. We are so grateful

They brought me some road base and did a wonderful job on spreading it out where I needed it

Called this morning John brought out a load right away he put it right were I asked honest and fare price. Thanks John

We bought a house recently and had no option in our water service!! The last couple of months they have randomly shut our water off without notice and when we call their response is we are currently under an outage aka they are doing maintenance! We have stay at home family members and the fact they go to use the water and it's just off is unacceptable!!! Also they way over charge for water!! $70 for a service charge and $45 for late fee!! Worst water company experience we have ever had!! About to just drill a well in our backyard!!!

$45 late fee for 5 days late??? You should be ashamed of yourselves! There needs to be a new board.

$70.00 service fee????? I think that is very expensive. I'm afraid use the water, to add more to the bill.