Strattons True Value Hardware-Winnie

Strattons True Value Hardware - Winnie

  • 4.6 (123)
  • 📌 Overview

Strattons True Value Hardware is your one-stop destination for all your home improvement and hardware needs. Located in the heart of the community, we pride ourselves on offering a comprehensive selection of quality products ranging from tools and paint to gardening supplies and home dĂ©cor. Our knowledgeable and friendly staff are dedicated to providing exceptional customer service, ensuring that each visit is both enjoyable and productive. At Strattons True Value Hardware, we understand the importance of DIY projects and home maintenance, which is why we stock a wide variety of reputable brands at competitive prices. Whether you’re a seasoned contractor or a weekend warrior, our extensive inventory is designed to meet the needs of every customer. Additionally, we offer expert advice, project assistance, and a range of services to help you complete your projects efficiently. Visit Strattons True Value Hardware today and experience the difference of shopping with a locally owned business that truly cares.

đź›  Offers Water Damage Service

🥇 Reviews

  • 4.6 (123)
TRICIA L Riley

I Purchased for a pretty penny, a garden wind twirler put it on my front yard and the screw on one side constantly on twisted so I was constantly going out twisting it and tightening it. The other side was fine. Then I came out two mornings in a row several of the metal blades had broken off. I examined the blades and it’s pretty as the item is the metal is paper thin. I returned to the purchase, sir, that I bought it from and her name is Joy and she happens to be the owner. She remembered that I bought it, I didn’t have my receipt I would’ve been happy to take a store credit she actually said to me “we’ve never had anyone return this before“ so I say “I’m returning it now how many do you have to have before you believe the customer that it broke because of the wind ?” Then she accused me of it, having been broken for more reasons other than it just being wind. She pointed to a part of the blade being missing, and I pointed to another blade that had broken off that that same area was not missing so that doesn’t prove anything and I is the customer to her as the owner and telling her these broke off in the wind so it’s a cheap, flimsy product. Again she said “we have these sitting out by the road twirling really fast all the time something else must’ve happened “so she’s out really really calling me a liar.. this is the owner calling me a liar, because she doesn’t believe this flimsy Windmill thing broke off in the wind! Then again, she stupidly says to me “well it’s not meant for the beach because the past few days the winds have been really strong so it wasn’t meant for that it’s an act of God“ so I say “OK so how many miles an hour do the winds have to blow before I know to take it in since it’s not meant for these kind of wins?“ I mean, this is a stupid argument on her part, all of them were stupid arguments. Then one of her dumb employees a girl just gets smart with me because she doesn’t like the fact that I’m questioning JOY, The owners dumb argument against this, obviously defective product, and what’s worse is accusing me of lying to her. Then another employee jumps, and it tells me I’m not being very nice well hell no I’m not being nice because he missed the whole part of the conversation or she’s accusing me of breaking it and it was not the wind. You would be mad too when Employees just jump into defend her but they haven’t heard her accusing me of being a liar. Then she says “do you have a rear receipt? So you ask me at the end after you accuse me a liar I have already told you upfront I don’t have my receipt but I bought it from. YOU!!! The owner and she remembers it because they’re not another one in there and it wasn’t very long ago. This is an owner with a small town mentality, no business sense whatsoever used to selling her little trinkets and being the pleasant old lady at the front desk but she has absolutely no business sense. To accuse your CUSTOMER lying and then making really ignorant comments about the wind, and I should know it shouldn’t go in this wind, act of God, all this nonsense. This is the kind of mentality that can handle a little sweet shop in town, but is losing business, and will continue to lose business to tractor supply because she has no common business sense.

Tuesday:

8 am–6 pm

Wednesday:

8 am–6 pm

Thursday:

8 am–6 pm

Friday:

8 am–6 pm

Saturday:

8 am–5 pm

Sunday:

Closed

Monday:

8 am–6 pm

  • 1414 TX-124, Winnie, TX 77665, United States

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