Xtreme Air Services - HVAC

Xtreme Air Services - HVAC, Plumbing, & Electrical - Sunnyvale

  • 4.8 (NA)
  • 📌 Overview

Xtreme Air Services is a premier provider of HVAC, plumbing, and electrical solutions dedicated to delivering exceptional comfort and safety for residential and commercial clients. With a commitment to excellence, our team of certified technicians brings extensive expertise in heating, ventilation, air conditioning, plumbing, and electrical systems. We understand the importance of a well-functioning environment, which is why we offer a comprehensive range of services, including installation, maintenance, and repair.

At Xtreme Air Services, customer satisfaction is our top priority. We utilize the latest technology and industry best practices to ensure efficient and reliable service tailored to meet the unique needs of each client. Our transparent pricing and prompt response times reflect our dedication to quality and reliability. Whether you need a new HVAC system, plumbing repairs, or electrical upgrades, Xtreme Air Services is your trusted partner for all your home and business needs. Experience the difference with Xtreme Air Services, where comfort meets reliability!

đź›  Offers Water Damage Service

🥇 Reviews

  • 4.8 (NA)
Cathy Gladney

Absolutely the worst A/C company I have ever had the experience of dealing with. The salesman and I spoke many times before I made my decision to go with them to replace my A/C and furnace in my attic. I called him on the day of installation to see if he would be here to make sure everything would be handled as we agreed and he said he would not but he had communicated it all to them to go as expected. Well my concerns were they told me I required a larger unit than I have ever had and I have replaced my A/C unit twice since living here ( lived here since 1991) and nobody ever said I required a larger unit previously. My concerns were I did not want a loud unit and I did not want a lot of extra vents in my ceilings to accommodate this larger unit. The salesman assured me that would not be required, we only needed one extra return vent placed in my hallway that would be 16×16 for the unit to work at optimum. He also said this unit would be quieter than the one I have currently which is a Trane. I have always used only Trane. Well on installation day the guy who was being communicated with took it upon himself to do differently. He had them go into my master bedroom & bathroom and cut holes for the vents larger & no return vent in the hallway at all. They replaced vents not like mine currently. They also broke my pull-down ladder and damaged a hallway bathroom door (a hole cracked into the door), the walls were scratched and knicked & scraped in many places in my hallway and they put their dirty hands all over the walls. They knicked & scraped my paneling on the entry into my home where they entered and also the entry into the hallway. They knocked a hole into my garage ceiling by sticking their foot through the ceiling while working on my ductwork. They actually came to me for full payment with all these damages not addressed so I said I would need to have this addressed prior to full payment. I asked for a meeting the next day with the salesman and the person over the installers who made the mistakes which he admitted to but assured me it would all be repaired properly. I decided to call the owner of the company to discuss the damages because none of this should have occurred yet it needed to be repaired before they get paid. I can honestly say I have never in my lifetime experienced such a unprofessional, rude, and threatening person in my lifetime as the owner. He yelled at me and told me I could be sued since the ladder was broken by their guys as they were reinstalling it. He said, “ Here’s what you are going to do, you are going to pay my guys tomorrow before they enter your house.” I told him they would be paid once my home was repaired. He decided to send a 3rd guy the next day with a ladder to install yet the ladder was nothing like my ladder it was a different kind which looked like it was for in industrial style business. I would not allow it to be installed because it was not like mine. He called me again this day while his guys were here and started his yelling at me again on the phone. He was on speaker so everyone heard his comments. Not one single time did this owner offer any apologies or help in taking care of my home. In fact he told his guys to cut the unit out of my home and claimed he was on his way here. I decided I was going to call the police because this man was threatening me. I have never had such an experience with anybody especially an owner of any business. Well needless to say I paid them most of the money keeping 3K in my pocket to attempt to take care of the damages and replace the ladder. This amount does not take care of the damages and their operations manager contacted me about a week later and I offered to take damage pictures. I have never not heard from this guy since.I tried reaching out to the salesman because his phone number is the only one I knew. No responses. I also asked for my old ladder returned because they took it without my approval and I needed it to make sure I get the correct size to replace. No responses. Nothing. Avoid these people!!!!

Saturday:

Open 24 hours

Sunday:

Closed

Monday:

Open 24 hours

Tuesday:

Open 24 hours

Wednesday:

Open 24 hours

Thursday:

Open 24 hours

Friday:

Open 24 hours

  • 308 U.S. 80 Frontage Rd, Sunnyvale, TX 75182, United States

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